Privacy Policy

Privacy Policy

Last updated: April 10, 2024

Welcome to Paws'n Box's Privacy Policy. Here, we outline how we collect, use, and share your personal information when you interact with our website.

Information We Collect

When you visit Paws'n Box's website, certain information about your device is automatically collected. This includes details about your web browser, IP address, time zone, and cookies stored on your device. Additionally, we gather information about the specific web pages or products you view, as well as the websites or search terms that led you to our site. We refer to this automatically-collected data as "Device Information."

We utilize various technologies to collect Device Information, including cookies, log files, and web beacons.

Moreover, when you make a purchase or attempt to make a purchase through our website, we collect specific details from you, such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

In this Privacy Policy, "Personal Information" encompasses both Device Information and Order Information.

How We Use Your Personal Information

We primarily use the Order Information we collect to fulfill orders placed through our website. This includes processing payments, arranging shipping, and sending order confirmations or invoices. Additionally, we use this information to communicate with you and to screen orders for potential risk or fraud. Furthermore, if you've provided us with consent, we may use your Order Information to send you relevant marketing communications.

The Device Information we collect is utilized to screen for potential risk and fraud, as well as to improve and optimize our website's performance. This involves generating analytics to understand how customers interact with our site and to evaluate the success of our marketing efforts.

Sharing Your Personal Information

To assist us in using your Personal Information, we may share it with third-party service providers. For instance, we rely on Shopify to power our online store and Google Analytics to gain insights into customer behavior on our website.

Additionally, we may disclose your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Your Rights

If you are a European resident, you have certain rights regarding your Personal Information, including the right to access, correct, update, or delete it. If you wish to exercise these rights, please contact us using the information provided below.

Changes to This Policy

We may update our privacy policy periodically to reflect changes in our practices or for legal and regulatory reasons.

Contact Us

For further information about our privacy practices, to ask questions, or to file a complaint, please reach out to us via email at support@pawsnbox.com or by mail using the details below:

Paws'n Box